SMS Consent & Messaging Program Disclosure
Effective Date: August 6, 2026
This page documents how 2Hill Enterprises, doing business as Triii Therapeutics, collects, records, and honors consent for the SMS messages sent through the Trilogiii Health Coaching Program. Trilogiii is our product brand. Below we describe the opt-in flow, message frequency, opt-out handling, and support contact for the program.
Program Information
| Legal business name | 2Hill Enterprises |
|---|---|
| Doing business as | Triii Therapeutics |
| Product brand | Trilogiii |
| Program name | Trilogiii Health Coaching Program |
| Messaging number | (866) 502-4129 |
| Websites | trilogiii.com, triii.life |
| Point of consent | Checkout at shop.trilogiii.com |
| Support contact | support@triii.life |
trilogiii.com and triii.life are both owned and operated by 2Hill Enterprises. The Trilogiii storefront and this disclosure are being consolidated onto triii.life; both domains serve the same business and the same coaching program.
1. Program Description
The Trilogiii Health Coaching Program sends SMS check-in messages to customers who have purchased a Trilogiii protocol and have expressly opted in to receive them. The messages are accountability and adherence check-ins tied to the customer's protocol day — reminders about shake and capsule timing, water and meal guidance, and prompts asking how the day went. Customers can reply to the messages, and their replies are answered by the coaching program.
This is a customer care and accountability program. It is not a promotional or marketing messaging program, and it is not a medical or clinical service.
2. How Consent Is Collected
Consent is collected at checkout on shop.trilogiii.com. During checkout, the customer enters their own mobile phone number and is presented with a separate opt-in checkbox. The checkbox is unchecked by default and must be affirmatively checked by the customer. It reads, verbatim:
Text me about my Trilogiii coaching program. 2 msgs/day. Msg and data rates may apply. Reply STOP to cancel.
- The checkbox is never pre-checked, and it is never bundled with any other consent.
- Consent to receive SMS messages is not a condition of purchase. Customers who leave the box unchecked complete their order normally and receive no program messages.
- Phone numbers are never purchased, rented, imported from a third party, or added to the program by any means other than the customer checking this box at checkout.
- Consent records — the phone number, the opt-in state, and the order it was collected with — are stored with the customer's record and retained for the life of the program.
3. Double Opt-In Confirmation
Checking the box at checkout is not sufficient on its own to start the program. After the purchase completes, the customer receives a single welcome message asking them to confirm:
Hi [Name]! Welcome to Trilogiii Coaching.
You're enrolled in your personalized 14-day protocol coaching program. Reply YES to confirm and start receiving daily check-ins tomorrow at 9am.
Reply STOP anytime to cancel. Msg & data rates may apply. ~2 msgs/day.
The customer must reply YES (or START) to activate coaching. No check-in messages are sent until that confirmation is received. If the customer does not reply, the program does not begin and no further messages are sent.
4. Message Frequency
Message volume varies by the customer's phase in the protocol. Typical frequency:
| Phase | Timing | Frequency |
|---|---|---|
| Active protocol | Days 1–14 | Approximately 2 messages per day |
| Follow-up | Days 15–30 | Approximately 1 message per day |
| Maintenance | Day 30 onward | Approximately 1 message per week |
Customers may also receive replies to messages they send to the program. Replies are sent only in response to inbound customer messages.
5. Opting Out
Customers may reply STOP to (866) 502-4129 at any time to end the program. Opt-out is honored immediately: the customer receives a single confirmation that they have been unsubscribed, and no further program messages are sent to that number.
Customers who have opted out may rejoin later by contacting support@triii.life, or by opting in again at checkout on a future order.
6. Getting Help
Customers may reply HELP to (866) 502-4129 at any time to receive program and support contact information. Support is also reachable directly by email at support@triii.life.
7. Cost & Carrier Disclaimer
- Message and data rates may apply.
- Trilogiii does not charge a fee for the messaging program. Charges, if any, come from the customer's mobile carrier under their own plan.
- Carriers are not liable for delayed or undelivered messages.
- The program is available to customers with mobile numbers in the United States.
8. Privacy
Phone numbers collected for this program are used solely to deliver the Trilogiii Health Coaching Program messages described on this page. Trilogiii does not sell, rent, or share mobile numbers or SMS consent data with third parties for their marketing purposes. Mobile information is shared only with the messaging service providers required to transmit the messages, and those providers are prohibited from using it for any other purpose.
Full details on what we collect and how it is handled are in our Privacy Policy.
9. Contact
Questions about the messaging program, consent records, or opt-out status may be directed to:
2Hill Enterprises, dba Triii Therapeutics
Email: support@triii.life
Messaging number: (866) 502-4129